The most effective method to Register for Medical Transportation Program

Who is First Transit and why do I need to call them?

HFS has contracted First Transit to enable them to deal with the NETSPAP program. In the first place Transit is not a transportation organization. To begin with Transit gets the greater part of its solicitations for transportation and after that chooses whether they can be endorsed or whether they ought to be denied in view of the HFS rules. For instance, you need to ensure that you have the Medicaid card, that you have a planned arrangement, and that you will get an administration that is secured by Medicaid. This procedure can take a few days, so it is dependably a smart thought to make your demand no less than one week before your arrangement. On the off chance that your application is affirmed, you can mastermind your outing with a transportation organization that is enlisted in the program.

Medical Non Emergency Transportation

How would I know whether I meet all requirements for therapeutic transportation?

To meet all requirements for the NETSPAP program:

1.            You must be secured by Medicaid upon the arrival of your arrangement.

2.            You have no other approach to get to your arrangement.

3.            You must go to a restorative arrangement (not to go shopping or to work).

4.            Your meeting with the specialist must be planned. In the event that you are heading off to a stroll in facility, First Transit must affirm that you are taking walk-ins.

5.            The method of transport ought to be the minimum costly and that addresses your issues.

6.            You must utilize a transportation organization that is enlisted in the HFS program and gives the method of transportation you require.

7.            You must go to the closest restorative supplier and acknowledge the Medicaid card.

8.            Your arrangement must be with a medicinal administration that is secured by Medicaid.

How would I request medicinal transport?

For finish guidelines, click here

You can do this in various ways:

1.            Online-Fill out the online travel ask for shape and snap "Send".

2.            By Phone - Call First Transit at (877) 725-0569 to talk with a client benefit agent.

3.            By Fax - Send your travel ask for shape to (630) 873-1450.

4.            By Mail - Submit your travel ask for shape to First Transit, Inc., 799 W. Roosevelt Road, Building 4, Suite 200, Glen Ellyn, IL 60137.

5.            If you have a favored transportation organization, you can inquire as to whether they would ask for transportation for you. Your specialist's office may likewise do it for you too. The First Transit telephone number for all suppliers is (866) 503-9040.

Note: You may need to call First Transit a couple of days in the wake of influencing your demand to check the status of your go to ask.

What data do I require when I call for transportation?

•             Your 9-digit Medicaid number ( Recipient Identification Number RIN )

•             Your name (if someone else calls for you, you should first approve First Transit with the goal that we can keep on talking to the next individual)

•             Information about how you have been heading off to your medicinal arrangements previously utilizing this administration

•             If there are medicinal or non-therapeutic reasons why you can not utilize open transportation.

•             The date and time of the arrangement

•             Your deliver to be gotten and telephone number

•             The address and telephone number where you are going

•             The name of the workplace, facility, or clinic where you are going

•             The name of the specialist you will visit

•             The general purpose behind your specialist's visit

•             If you utilize a walker, wheelchair, or stick

•             If you can travel alone

•             The name of your favored transporter

How would I discover a transportation organization to take me to my medicinal arrangement?

1.            First Transit will give you the names and number of transportation organizations in your general vicinity that can take you to your restorative arrangements. In the first place Transit will likewise decide the most proper method of transport for your medicinal needs (PACE, Metra, open transport, paratransit, taxi, medicare, rescue vehicle, and so on.).

2.            You should call the transportation organizations that were given to you and see whether they can take you to your arrangement.

3.            Return Call First Transit to tell them what the organization will convey you to your arrangement (as we have a few organizations with a similar name, you may need to give us the organization's telephone number)

4.            If your transportation ask for is affirmed, First Transit will give you an Approved Tracking Number (RTN) ask. Call the transportation organization to give them this number and set up your ride.

Note: First Transit does not speak with transportation organizations to orchestrate the get time and taken to the restorative arrangement.

What happens on the off chance that I don't get an organization to take me to the arrangement?

Every once in a while there may not be a transportation organization accessible in your general vicinity that is enlisted in the program or that can take you to your arrangement. All things considered, we won't have the capacity to help you with your transportation ask. On the off chance that you have a companion or relative who can transport you to your therapeutic arrangements, they may enroll as a private auto provider. You can contact the Provider Participation Unit (PPU) at (217) 782-0538 or click here for more data.

To what extent will it take to affirm my transportation?

Albeit most travel can be handled at the season of the telephone call, a few solicitations require a more extended time to process. For instance:

•             Appointments for Mental Health Services (visit a specialist, go to psychotherapy or other emotional well-being connected points): 5 business days.

•             Physical Therapy (PT), Occupational Therapy (OT), Language Therapy (ST), and Water Therapy (AT): 5 working days.

•             Long separate travel: 7 working days.

In the event that you require an excursion not as much as seven days ahead of time, your trek may not be affirmed.